Privacy Policy

Last Updated: October 2025

Welcome to chak.ai (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information You Provide

When you:

Contact us through forms or email ([email protected])
Subscribe to our newsletter
Register for courses or events
Request consultations

We may collect your name, email address, phone number, company name, and any other information you provide voluntarily.

1.2 Automatically Collected Information

When you visit chak.ai, we may automatically collect:

IP address
Browser type and version
Device type (mobile, desktop, tablet)
Pages visited and time spent on each page
Referring source or website

This is done via tools such as Google Analytics and cookies.

2. How We Use Your Information

To respond to inquiries or consultation requests
To provide eCommerce and automation updates
To send newsletters, promotions, or event information (if subscribed)
To improve website content and performance
To analyze traffic and engagement for optimization

3. Cookies Policy

Cookies are small data files stored on your device to enhance your browsing experience. You may disable cookies in your browser settings, but some features may not function correctly.

We use cookies for analytics, preferences, and security.

4. Data Retention and Security

We retain your data only as long as necessary and protect it against unauthorized access or disclosure. To request deletion or modification of your data, please email us at [email protected].

5. Sharing of Information

We do not sell or rent personal data. We may share limited information with trusted service providers (e.g., newsletter platforms, payment processors) or legal authorities when required by law.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request a copy of your personal data held by us

7. External Links

Our website may include links to external websites. We are not responsible for their content or privacy practices. Please review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or our operations. Updates will be posted here with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

chak.ai
Email: [email protected]
Phone: +852 6239 9959
Website: www.chak.ai
Based in Hong Kong